😻A handmade blue and white ceramic mug with cat-inspired artwork, made for quiet coffee, tea, and cozy kitchen moments.
🐾 Photo A is all our artist needs. B & C are optional — but help us capture every detail.
Crafted in Jingdezhen from high-fire porcelain, it is made for coffee, tea, hot chocolate, desk drinks, reading moments, and slow mornings at home.
This mug is crafted in Jingdezhen, China from high-fire porcelain with blue and white hand-painted artwork. Slight variations in shape, glaze, and painted details are natural features of handmade ceramic work.
If your mug arrives damaged, contact us within 48 hours with your order number and photos of the item and packaging. We will arrange a free replacement, no return required.
For non-custom products, returns are accepted within 30 days if the item is unused and in its original packaging. Return shipping costs are the responsibility of the customer.
It is made from high-fire porcelain and crafted in Jingdezhen, China.
No. This is a non-custom Home Decor mug with an existing cat-inspired blue and white design.
It is made for coffee, tea, hot chocolate, desk drinks, and everyday drinkware moments.
The current product information lists the capacity as 200 ml, approximately 6.8 oz.
The current product information lists the height as 9 cm and the diameter as 8 cm.
No. Slight variations in shape, glaze, and painted details may occur because each piece is handmade.
Hand washing is recommended. Avoid sudden temperature changes and handle it carefully.
It is a thoughtful gift for cat lovers, coffee lovers, tea lovers, housewarming celebrations, birthdays, and handmade pottery collectors.
The current product page lists free worldwide shipping with estimated delivery of 8-15 business days.
Contact Pawcelain within 48 hours with your order number and photos of the item and packaging.
Browse the Pet Lover Home Decor collection for more handmade ceramic pieces inspired by warm homes, slow living, and thoughtful everyday spaces.
Last updated: November 3, 2026
Pawcelain creates handmade ceramic keepsakes, memorial urns, and meaningful pieces for pet lovers. Custom portraits are hand-painted from the photographs supplied with each order.
Our ceramic pieces are handcrafted and kiln-fired in Jingdezhen. Everpet Memories Limited is registered at Room A5, 7/F, Astoria Building, No. 34 Ashley Road, Tsim Sha Tsui, Hong Kong.
Custom production takes approximately 15-20 business days and includes the artwork preview stage. Carrier transit begins after dispatch and is estimated at 8-15 business days.
We send a preview before final firing. Please reply within 72 hours. If no reply is received within 72 hours, the preview is treated as approved and production continues. One complimentary revision is included.
If you remain dissatisfied after the included revision, we will issue a 50% refund. After approval or deemed approval and final firing, portrait changes are no longer possible.
A custom order may be cancelled for a full refund only before production begins. Once production begins, it cannot be cancelled, returned, or fully refunded for a change of mind. Confirmed damage or quality issues are handled under the Refund Policy.
Yes. Ready-made, non-personalized products may be returned within 30 days of delivery if unused, in original condition, and in the original packaging. The customer pays return shipping, and any original $9.90 shipping charge is non-refundable.
Shipping is free for every United States order. For other countries, shipping is free at $80 USD or more and costs $9.90 below $80 USD.
Yes. International orders are shipped DDP, so applicable import duties and taxes are included.
Email support@pawcelain.com within 48 hours of delivery. Include the order number and clear photographs of the item, inner packaging, and outer package, and keep all packaging while the case is reviewed.
To ensure your memorial arrives when you need it:
· Order early — we recommend 6-8 weeks before any special date
· Check your email — artwork proofs are sent to the email you used at checkout
· Review your address — double-check for accuracy to avoid delivery issues
· Consider customs — international orders may occasionally experience brief customs delays
Crafted by skilled artisans using traditional ceramic techniques.
Each piece has natural variations that make it truly one of a kind.
Carefully packed for protection. If damaged in transit, we'll remake or replace it.
Not completely satisfied? Unused items can be returned or exchanged within 30 days.
Before final firing, we provide a preview confirmation to help ensure the design meets your expectations. If the finished piece has a significant difference from the approved preview, please contact us at support@pawcelain.com. We will review the situation and work with you to find a suitable solution.
Because each piece is specially made for you, customized products cannot be returned or exchanged unless there is a quality issue or shipping damage. If your item arrives damaged, please contact us within 48 hours with your order number and photos of the item and packaging. We will arrange a free remake or replacement after reviewing the situation.
Yes. After the hand-painting stage is completed (usually about 7–10 days after production begins), we will send you a preview image for confirmation. We provide one free revision opportunity before final firing. Please review and confirm the preview within 3 days. If we do not receive a response within this time, we will proceed with the next production step to avoid delaying your order.
Yes. You can add meaningful details such as names, dates, phrases, flowers, scarves, clothing, bows, flags, or other personalized elements. If you have a specific idea, please upload reference images to help our artisans better understand your vision.
Each custom piece requires approximately 15–20 business days for hand painting, firing, and quality inspection. Including shipping time, orders usually arrive within 23–35 business days after purchase. If you need faster delivery, express service may be available with additional fees.
Clear photos help our artisans better capture your pet's unique features. Please provide clear, well-lit photos showing your pet's face, fur color, and details. Front-facing or slightly side-facing photos usually work best. If possible, please also provide full-body photos and additional angles.
After placing your order, please upload your pet's photos and customization details. Our artisans will carefully hand-paint your pet's portrait based on the photos and information you provide. Before final firing, we will send you a preview image for confirmation. Once approved, your piece will continue through glazing, firing, and final inspection.
