😻A handmade blue and white ceramic mug with cat-inspired artwork, made for quiet coffee, tea, and cozy kitchen moments.
🐾 Photo A is all our artist needs. B & C are optional — but help us capture every detail.
Crafted in Jingdezhen from high-fire porcelain, it is made for coffee, tea, hot chocolate, desk drinks, reading moments, and slow mornings at home.
This mug is crafted in Jingdezhen, China from high-fire porcelain with blue and white hand-painted artwork. Slight variations in shape, glaze, and painted details are natural features of handmade ceramic work.
If your mug arrives damaged, contact us within 48 hours with your order number and photos of the item and packaging. We will arrange a free replacement, no return required.
For non-custom products, returns are accepted within 30 days if the item is unused and in its original packaging. Return shipping costs are the responsibility of the customer.
It is made from high-fire porcelain and crafted in Jingdezhen, China.
No. This is a non-custom Home Decor mug with an existing cat-inspired blue and white design.
It is made for coffee, tea, hot chocolate, desk drinks, and everyday drinkware moments.
The current product information lists the capacity as 200 ml, approximately 6.8 oz.
The current product information lists the height as 9 cm and the diameter as 8 cm.
No. Slight variations in shape, glaze, and painted details may occur because each piece is handmade.
Hand washing is recommended. Avoid sudden temperature changes and handle it carefully.
It is a thoughtful gift for cat lovers, coffee lovers, tea lovers, housewarming celebrations, birthdays, and handmade pottery collectors.
The current product page lists free worldwide shipping with estimated delivery of 8-15 business days.
Contact Pawcelain within 48 hours with your order number and photos of the item and packaging.
Browse the Pet Lover Home Decor collection for more handmade ceramic pieces inspired by warm homes, slow living, and thoughtful everyday spaces.
Pawcelain is a handmade ceramic brand from Jingdezhen, China, creating meaningful pieces inspired by pets, memories, and everyday moments.
From personalized pet memorials and keepsakes to handcrafted ceramic gifts and home decor, each piece is designed to preserve special memories and bring warmth to your life.
Yes. Every Pawcelain piece is individually handcrafted by our artisans in Jingdezhen, China.
From shaping the clay and painting details to glazing, firing, and final inspection, each step is carefully completed by hand.
Because of the handmade process, small variations in color, texture, or details are natural and make every piece unique.
All Pawcelain pieces are handcrafted in Jingdezhen, China — known as the "Porcelain Capital of the World."
With a ceramic history spanning over 1,000 years, Jingdezhen was once the official porcelain production center for China's imperial court, creating exquisite porcelain pieces for emperors and royal collections.
Today, generations of artisans continue to preserve this remarkable ceramic heritage through traditional craftsmanship and artistic expression.
At Pawcelain, we carry on this tradition by creating handmade ceramic pieces that preserve memories and bring warmth to everyday life.
Each Pawcelain piece combines traditional ceramic craftsmanship with thoughtful design.
Our artisans use carefully selected materials, mineral-based colors, and high-temperature firing at 1280°C to create durable ceramic pieces with lasting beauty.
Every creation is made with patience, care, and attention to detail.
Because every piece is handmade, slight differences may occur in colors, textures, and painted details.
These natural variations are part of the beauty of handmade ceramics and make your Pawcelain piece truly one of a kind.
Most orders arrive within 8–15 business days after shipment.
Every piece is carefully packaged with protective materials to help ensure it arrives safely at your home.
We carefully protect every order, but if your item arrives damaged, please contact us within 48 hours of delivery.
Please provide:
After reviewing the information, we will arrange a free replacement or remake. You do not need to return the damaged item.
For non-customized products, we accept returns within 30 days after delivery.
Returned items must be unused, in original condition, and include original packaging. Return shipping costs are the responsibility of the customer.
For customized products, because each piece is created specifically for you, returns and exchanges are not accepted unless there is a quality issue or shipping damage.
If you have any questions about our products, customization, or your order, please contact us anytime.
Email: support@pawcelain.com
We usually reply within 24 hours.
To ensure your memorial arrives when you need it:
· Order early — we recommend 6-8 weeks before any special date
· Check your email — artwork proofs are sent to the email you used at checkout
· Review your address — double-check for accuracy to avoid delivery issues
· Consider customs — international orders may occasionally experience brief customs delays
Crafted by skilled artisans using traditional ceramic techniques.
Each piece has natural variations that make it truly one of a kind.
Carefully packed for protection. If damaged in transit, we'll remake or replace it.
Not completely satisfied? Unused items can be returned or exchanged within 30 days.
Before final firing, we provide a preview confirmation to help ensure the design meets your expectations. If the finished piece has a significant difference from the approved preview, please contact us at support@pawcelain.com. We will review the situation and work with you to find a suitable solution.
Because each piece is specially made for you, customized products cannot be returned or exchanged unless there is a quality issue or shipping damage. If your item arrives damaged, please contact us within 48 hours with your order number and photos of the item and packaging. We will arrange a free remake or replacement after reviewing the situation.
Yes. After the hand-painting stage is completed (usually about 7–10 days after production begins), we will send you a preview image for confirmation. We provide one free revision opportunity before final firing. Please review and confirm the preview within 3 days. If we do not receive a response within this time, we will proceed with the next production step to avoid delaying your order.
Yes. You can add meaningful details such as names, dates, phrases, flowers, scarves, clothing, bows, flags, or other personalized elements. If you have a specific idea, please upload reference images to help our artisans better understand your vision.
Each custom piece requires approximately 15–20 business days for hand painting, firing, and quality inspection. Including shipping time, orders usually arrive within 23–35 business days after purchase. If you need faster delivery, express service may be available with additional fees.
Clear photos help our artisans better capture your pet's unique features. Please provide clear, well-lit photos showing your pet's face, fur color, and details. Front-facing or slightly side-facing photos usually work best. If possible, please also provide full-body photos and additional angles.
After placing your order, please upload your pet's photos and customization details. Our artisans will carefully hand-paint your pet's portrait based on the photos and information you provide. Before final firing, we will send you a preview image for confirmation. Once approved, your piece will continue through glazing, firing, and final inspection.
