How Your Custom Rabbit Memorial Urn Is Made
1. Share Your Rabbit's Photos
After placing your order, please upload clear photos of your rabbit.
For rabbit portraits, photos showing the following details are especially helpful:
- Face
- Eyes
- Ear shape and position
- Fur colors and patterns
- Unique markings
If your rabbit has special breed characteristics, such as lop ears, upright ears, fluffy fur, or unique coloring, please include photos that clearly show these features.
You are welcome to provide multiple photos so our artists can better understand your rabbit's appearance and personality.
2. Artwork Preview Confirmation
After your rabbit portrait is hand painted, we will send you an artwork preview before the final firing process.
This usually happens around 7–10 days after painting begins.
Please check your messages and confirm your approval as soon as possible.
Earlier confirmation allows us to continue production sooner and helps you receive your memorial piece faster.
If we do not receive your response within 3 days after sending the preview, we will consider the design approved and continue with the final production process to avoid unnecessary delays.
3. Hand Painting
Our ceramic artists carefully hand paint your rabbit's portrait using professional ceramic pigments.
Every detail — from the gentle expression to the unique ears and fur patterns — is created with patience and care.
4. Final Firing
After approval, your memorial piece will go through approximately 1280°C high-temperature firing.
This process permanently preserves the artwork on the ceramic surface and creates a durable keepsake for years to come.
5. Carefully Packaged & Shipped
After completion, your rabbit memorial urn will be carefully packaged with protective materials and safely shipped to your home.
Will It Look Like My Rabbit?
We understand that every rabbit is special, and small details matter.
Our artists carefully study your photos and focus on the features that make your rabbit unique:
- Ear shape
- Eye expression
- Fur texture
- Face shape
- Breed characteristics
Whether your rabbit has floppy ears, upright ears, long fur, or a special pattern, we will do our best to capture the details that make them recognizable.
For the best result, please provide clear photos with good lighting.
We will also provide an artwork preview before final firing so you can feel confident about the design.
Size Information
Please refer to the size guide image for detailed measurements and capacity information.
If you are unsure which size is suitable for your rabbit, please feel free to contact us.
We are happy to help you choose the right option.
Shipping & Delivery
Production Time
Custom memorial pieces:
15–20 business days
Ready-to-ship products:
3–5 business days
Shipping Time
Worldwide delivery:
8–15 business days
Pawcelain Shipping Guarantee
✓ Free worldwide shipping
✓ No hidden fees at checkout
✓ Duties and taxes covered
✓ Tracking information provided after shipment
Damage Protection Guarantee
We carefully package every ceramic piece with protective materials.
If your item arrives damaged, please contact us within 48 hours of delivery.
Please provide:
- Order number
- Photos of damaged item
- Photos of outer packaging
- Photos of inner packaging
After confirming the damage, we will arrange a free replacement.
You do not need to return the damaged item.
Returns & Exchanges
Custom Products
Because each rabbit memorial urn is individually created based on your rabbit's photo and personal details, custom products cannot be returned due to personal preference.
However, if there is a quality issue or damage during shipping, we will always work with you to find a solution.
Non-Custom Products
We accept returns within 30 days after delivery for non-custom products.
Items must be:
- Unused
- Undamaged
- Returned in original packaging
Return shipping costs are the responsibility of the customer.
FAQ
What photos work best for rabbit portraits?
Photos showing your rabbit's face, eyes, ears, and fur patterns clearly are especially helpful.
If your rabbit has unique ears or breed characteristics, please include photos showing these details.
Can you create different rabbit breeds?
Yes.
We can create memorial pieces for different rabbit breeds, including rabbits with lop ears, upright ears, long fur, and unique coloring.
When will I receive the artwork preview?
The preview is usually sent around 7–10 days after painting begins.
What happens if I don't reply to the preview?
If we do not receive a response within 3 days, we will consider the design approved and continue production to prevent delays.
Can I request special customization?
Yes.
If you have a special idea that is not listed, please send us a message.
We will do our best to create a meaningful memorial piece for your rabbit.
Can you create memorial pieces for other pets?
Yes.
We also create custom memorial pieces for dogs, cats, birds, and other small pets.