😻Hand-Painted from Your Photo · Jingdezhen Ceramic · Made to Remember
🐾 Photo A is all our artist needs. B & C are optional — but help us capture every detail.
Some cats leave their memory in the smallest places: a sunny window, the edge of a bed, a favorite blanket, the soft sound of being near. This personalized cat cremation urn is hand-painted from your photo, creating a ceramic feline memorial keepsake that feels familiar, gentle, and made only for them.
Each piece is shaped for remembrance at home, with your cat's portrait carefully painted by hand and finished with their name or a short inscription. It is made to feel like a personal memorial piece for the cat whose presence still belongs in the room.
Please upload clear front-facing photos when possible. A few extra images are helpful if your cat had distinct markings, a favorite expression, unusual eyes, or a familiar posture you want the artist to understand. For tabby cats, stripe pattern and forehead markings matter. For tuxedo cats, the chest, muzzle, and paw contrast often make the portrait feel unmistakably theirs.
Before the final firing, you will receive an artwork preview for confirmation. This step helps make the piece feel personal without pretending that handmade work should look machine-perfect.
Pawcelain pieces are made with care by ceramic artisans in Jingdezhen. The portrait is painted by hand, then finished through ceramic firing so the artwork becomes part of a lasting keepsake. The glaze has a quiet sheen, the surface can be cleaned gently, and each urn carries the small differences that belong to handmade work.
| Size | Suggested pet weight | Dimensions | Capacity | Net weight |
|---|---|---|---|---|
| S | Up to 20 lbs | 3.1 in W x 6.7 in H | 500 ml | 0.45 kg |
| M | Up to 30 lbs | 3.5 in W x 7.5 in H | 650 ml | 0.6 kg |
The weight guide is a practical estimate for choosing a size. If you are unsure, ask your cremation provider how your cat's ashes will be returned and whether the full amount will remain in an inner bag.
Custom production usually takes 15-20 days before shipment.
The ceramic body is waterproof and can be cleaned gently with a soft cloth. It should not be described as fully airtight or vacuum sealed. If ashes will be placed inside, keeping them in the inner bag provided by the crematory is recommended for easier handling and long-term care.
The S size is generally suited for cats up to 20 lbs, and the M size is generally suited for cats up to 30 lbs. The actual capacities are 500 ml and 650 ml. If your cremation provider returns ashes in a larger inner bag or box, choose the larger size or ask them for the returned volume.
The artist uses your photos to capture the most recognizable details, including eye color, muzzle shape, tabby stripes, tuxedo markings, orange patches, or long-haired features. Handmade painting will not be a mechanical copy, but it should feel personal and familiar.
Yes. It can be made as a thoughtful cat memorial gift for a family member or friend. For sympathy gifts, we recommend using a simple name and date rather than a long message unless you know the family would want one.
No. The ceramic is waterproof and suitable for long-term home remembrance, but it is not fully airtight. For ashes, keep the cremated remains inside the inner bag provided by the crematory.
Custom work usually takes 15-20 days before shipment. This includes portrait review, hand-painting, ceramic firing, finishing, and careful packing.
Pawcelain is a handmade ceramic brand from Jingdezhen, China, creating meaningful pieces inspired by pets, memories, and everyday moments.
From personalized pet memorials and keepsakes to handcrafted ceramic gifts and home decor, each piece is designed to preserve special memories and bring warmth to your life.
Yes. Every Pawcelain piece is individually handcrafted by our artisans in Jingdezhen, China.
From shaping the clay and painting details to glazing, firing, and final inspection, each step is carefully completed by hand.
Because of the handmade process, small variations in color, texture, or details are natural and make every piece unique.
All Pawcelain pieces are handcrafted in Jingdezhen, China — known as the "Porcelain Capital of the World."
With a ceramic history spanning over 1,000 years, Jingdezhen was once the official porcelain production center for China's imperial court, creating exquisite porcelain pieces for emperors and royal collections.
Today, generations of artisans continue to preserve this remarkable ceramic heritage through traditional craftsmanship and artistic expression.
At Pawcelain, we carry on this tradition by creating handmade ceramic pieces that preserve memories and bring warmth to everyday life.
Each Pawcelain piece combines traditional ceramic craftsmanship with thoughtful design.
Our artisans use carefully selected materials, mineral-based colors, and high-temperature firing at 1280°C to create durable ceramic pieces with lasting beauty.
Every creation is made with patience, care, and attention to detail.
Because every piece is handmade, slight differences may occur in colors, textures, and painted details.
These natural variations are part of the beauty of handmade ceramics and make your Pawcelain piece truly one of a kind.
Most orders arrive within 8–15 business days after shipment.
Every piece is carefully packaged with protective materials to help ensure it arrives safely at your home.
We carefully protect every order, but if your item arrives damaged, please contact us within 48 hours of delivery.
Please provide:
After reviewing the information, we will arrange a free replacement or remake. You do not need to return the damaged item.
For non-customized products, we accept returns within 30 days after delivery.
Returned items must be unused, in original condition, and include original packaging. Return shipping costs are the responsibility of the customer.
For customized products, because each piece is created specifically for you, returns and exchanges are not accepted unless there is a quality issue or shipping damage.
If you have any questions about our products, customization, or your order, please contact us anytime.
Email: support@pawcelain.com
We usually reply within 24 hours.
To ensure your memorial arrives when you need it:
· Order early — we recommend 6-8 weeks before any special date
· Check your email — artwork proofs are sent to the email you used at checkout
· Review your address — double-check for accuracy to avoid delivery issues
· Consider customs — international orders may occasionally experience brief customs delays
Crafted by skilled artisans using traditional ceramic techniques.
Each piece has natural variations that make it truly one of a kind.
Carefully packed for protection. If damaged in transit, we'll remake or replace it.
Not completely satisfied? Unused items can be returned or exchanged within 30 days.
Before final firing, we provide a preview confirmation to help ensure the design meets your expectations. If the finished piece has a significant difference from the approved preview, please contact us at support@pawcelain.com. We will review the situation and work with you to find a suitable solution.
Because each piece is specially made for you, customized products cannot be returned or exchanged unless there is a quality issue or shipping damage. If your item arrives damaged, please contact us within 48 hours with your order number and photos of the item and packaging. We will arrange a free remake or replacement after reviewing the situation.
Yes. After the hand-painting stage is completed (usually about 7–10 days after production begins), we will send you a preview image for confirmation. We provide one free revision opportunity before final firing. Please review and confirm the preview within 3 days. If we do not receive a response within this time, we will proceed with the next production step to avoid delaying your order.
Yes. You can add meaningful details such as names, dates, phrases, flowers, scarves, clothing, bows, flags, or other personalized elements. If you have a specific idea, please upload reference images to help our artisans better understand your vision.
Each custom piece requires approximately 15–20 business days for hand painting, firing, and quality inspection. Including shipping time, orders usually arrive within 23–35 business days after purchase. If you need faster delivery, express service may be available with additional fees.
Clear photos help our artisans better capture your pet's unique features. Please provide clear, well-lit photos showing your pet's face, fur color, and details. Front-facing or slightly side-facing photos usually work best. If possible, please also provide full-body photos and additional angles.
After placing your order, please upload your pet's photos and customization details. Our artisans will carefully hand-paint your pet's portrait based on the photos and information you provide. Before final firing, we will send you a preview image for confirmation. Once approved, your piece will continue through glazing, firing, and final inspection.
